FAQ

Frequently Asked Questions

How do I apply Roll‑ons/Attars?

After a good shower, apply our Roll‑on/Attar on your pulse points. These pulse points are:

  • Temples (area behind ears)
  • Neck
  • Chest
  • Inner elbow
  • Wrists
  • Back of the knees
  • Ankles

Precaution: Once applied to your pulse points, don’t rub; it can dull the notes and change the overall fragrance.

How to apply attar

Do you have any outlet?

Yes. Scents N Stories has 35+ outlets across Pakistan. Use this outlets page to find the nearest one.

Are these original?

Yes, they are original products of Scents N Stories. We sell impressions of designer fragrances.

Are you selling the real products?

We sell high‑quality impressions of designer fragrances. Our perfume oils use high‑quality ingredients to create a new inspired aroma that you will like.

Disclaimer: Scents N Stories competes with designer brands. It does not use their fragrances and is not associated in any way with the designer brands or their manufacturers. All trademarks are property of their respective owners. We comply with the Competition Commission of Pakistan’s Act and policies.

What is your return policy?

We are pleased to accommodate returns and exchanges within 15 days. If 15 days have gone by since your purchase, we can’t offer a refund or exchange. To be eligible for a return, your item must not be used more than 10% of the total quantity and must not be damaged.

Refunds (if applicable)
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and the amount will be automatically credited to your bank account.

Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non‑refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the time it may take for your exchanged product to reach you may vary.

Why would we buy from you and not from others?

We’ve been in this business for almost 4 years. We have around 200,000+ followers on social media and 5,000+ positive reviews on Facebook, Instagram, and Daraz. Our dedicated customer support, 15‑day return policy, ability to buy testers, and an option to visit our PERFUME STUDIO make us one of the favorite online fragrance stores in Pakistan.

How long does it last?

Lasting varies for every perfume. It depends on application area, season, and quantity applied. The lasting of each perfume is written in the performance section on each product page.

Which one smells better: the oil or the spray?

Both the oil and the spray are created with the same fragrance. Roll‑ons are concentrated perfume oils, so in theory they should smell the same. It comes down to your body chemistry and how each version smells on your skin.

Why should I buy from the online store?

Buying online lets you research perfumes, read how they smell, and check notes. Our liberal exchange and return policy means you can return or exchange if you don’t like a fragrance—all from the comfort of your home.

Do you use alcohol in your perfumes?

Sprays contain alcohol; roll‑ons are oil‑based fragrances (no alcohol).

What is the oil concentration in your bottles?

It varies by perfume. The average concentration is around 35%.

What’s the best way to store perfumes?

Keep perfume in a cool, dark place. Sunlight can cause chemical reactions that may change the scent, sillage, and projection.

Can Scents N Stories perfume cause allergy or rashes?

We haven’t had such complaints, but we recommend doing a patch test before applying any fragrance.

Will my namaz be acceptable if I use this perfume (it contains alcohol)?

Alcohol is not impure in itself and is used in medicines, perfumes, detergents, and other useful products. The ban in Islam is on the consumption (drinking) of liquor (khamr) resulting from fermentation. Non‑khamr alcohols may be used. Keeping this in mind, the use of perfumes due to alcohol content—regardless of concentration—is not prohibited, and namaz will be accepted.

When will my parcel reach me?

We’re as eager to deliver as you are to receive!

  • 2–3 business days within Karachi
  • 3–4 business days in other cities
  • Sale days may take a little longer than usual

If you’ve already placed an order, check its exact status here: Track your order.

Do we provide the option for Cash on Delivery (COD)?

Yes. For orders over Rs 15,000, we require an advance payment of half the order amount to ensure a smooth delivery process.